Child Nutrition Services
Policies & Procedures

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• The function of the cash shall be to record all cafeteria food sales via student pin number, faculty pin number and/or cash.  Food given away and not recorded will be considered as theft and will be treated as such.  The penalty for theft is immediate dismissal.
• The operator of a cash register will be solely responsible for the contents of the assigned registers till.  Only one operator per till will be allowed.
• The operator will operate the register in a professional and courteous manner with all customers.  Inappropriate verbal and/or body language, attitudes and behavior detrimental to a positive environment will not be tolerated and will lead to disciplinary action.
• The cashier must report any theft or funds immediately to the building manager/lead.

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• Opening Till Balance:  The cashier must confirm the opening till balance before operation of the register.  Upon confirmation of accuracy in currency the cashier will sign for the till.
• Closing the Till:  The casher or manager will cont the contents of the till after close of business in a safe enclosed environment free of distraction.  The counting must be done in the presence of the manager or lead.  Upon verification of accuracy of funds the cashier will sign the release of till.

• Any overages/shortage of funds greater than five dollars U.S. currency must be documented.  The cashier responsible for the shortage must be notified verbally and in writing that the till balance is over/under the five dollar threshold.  In addition the overages/shortage must be logged in the red Event Log Book.
• The maximum allowance for till overage/shortage will be three occurrences in a ninety day period. 
• Overage/Shortage Patterns:  In the event that a pattern of overage/shortages of three dollars U.S. currency to four dollars and ninety-nine cents U.S. currency the cashier will be notified verbally and in writing that a pattern of overage/shortage has been identified.  A pattern will be defined as an overage/shortage event that occurs for three consecutive days or six days in a ten day work period.
• The maximum allowance of recognized patterns of overage/shortage will be three occurrences in a ninety day period.
• Theft:  Any person involved in theft of CNS/CSD funds will be dismissed immediately.
• Disciplinary Procedure:  The standard format for discipline as set by the Food Service Workers Union Contract will be followed.

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• Service calls are to take place between the hours of 7:00 am and 1:00 pm.
• Service Technicians must sign in with the cafeteria manager or lead worker upon arrival and completion of the service call.
• Service calls that require extensive repairs must be started early in the day.  The latest arrival time for all service calls except in the case of an emergency will be 11:00 am.
• Service calls that require additional time (work after 1:00 pm) can only be completed if a CNS employee is present.
• Emergency work/after hours service calls must be verified by one of the following CNS staff:  Andrea Solge, Maryann Sammy, or Roman Blonarowycz.
• Emergency contact numbers:
  • Andrea Solge ~ 302-358-8967
  • Maryann Sammy ~ 302-757-5622
  • Roman Blonarowycz ~ 302-757-5669