Advocating for Your Child:
A Problem-Solving Checklist

If you have a school-related problem, we want to help solve it.  For the fastest resolution to your problem, please call the individuals or offices below in the order listed.  If possible, send a written description of your problem.  Write down the name of everyone you speak with and keep all documents and letters related to your problem.

Issues Affecting Your Child's Learning

1. Teacher
2. Principal or other school administrator
3. District-level administrator

General School Issues

1. Principal
2. District-level administrator
3. Assistant Superintendent for Administrative Services

School Governance

1. Principal
2. Family Support and Community Partnership Staff
3. Assistant Superintendent for Administrative Services

Discipline

1. Principal
2. Manager of school climate and discipline
3. Assistant Superintendent for Administrative Services

Transportation

1. Principal
2. Transportation Department (302-454-2281)

School Assignments, Transfers, and Waiting Lists

1. Education Options Office, 302-552-2665
2. Assistant Superintendent for Administrative Services

Safety

1. Principal
2. District-level Administrator

1. Teacher
2. Principal
3. Special Services Staff
4. Assistant Superintendent for Administrative Serves

(Courtesy of Boston Public Schools)